912-681-2013

Testimonials

testimonialscheckbox We pride ourselves on exceptional customer service. We do everything we can to make your buying experience perfect the first time. On a daily basis, we have customers tell us that they are pleasantly surprised by our level of service, so we decided to start this page to help spread the word. When you place an order with Sit & Sleep Mattress, you can rest assured that everything will turn out just right!

I had good service, prompt delivery, and a great bed.  We are extremely happy with it.  When we were purchasing the bed, Craig gave us the facts that we needed for us to make a decision.  It was great to find the right bed at the right price without a lot of pressure.Thank you so very much for helping us with our mattress purchase. The price you gave us was fantastic. Also, we found ourselves quoting the information you provided to the other sales people at your competitor’s stores. Those folks were all very nice, however, it is clear to us that in addition to a great price, you bring a great deal of knowledge to the transaction.

Thank you again.

Sincerely, Chris Lempesis

Mat Heisel Richmond Hill, GA

The delivery people arrived on Monday actually a little bit early, which was nice.  And in addition to being very nice and very punctual, they were very helpful.  There were absolutely no problems whatsoever.  Last year, we also had purchased a Tempurpedic king set with an adjustable base.  One side of the adjustable base had not been working properly and at the time of the delivery, they fixed that for us in about 30 seconds.  This is the third purchase from Sit and Sleep that our family has made and we could not be happier.

Bob Hamilton Rincon, GA

I went to Sit and Sleep on Abercorn to purchase beds for my children.  I was helped by a gentleman named Craig.

The delivery people had absolutely perfect timing.  Right when I got here as soon as they finished, I needed to leave.  My kids are extremely happy with the bed.  Everything just turned out perfect.

Shirley Coppett Hinesville, GA

 

I couldn’t be more pleased with my purchase. We purchased this at Sit and Sleep on Abercorn It’s one of the best ones I have ever had. The service that you guys offered has also been excellent. You were willing to work with me when I purchased the first mattress and decided to exchange it in order to make sure I got what I wanted.

The delivery people were excellent. They delivered and set everything up for me.

Ashia Dudley Richmond Hill, GA

The mattress was great -Perfect for the guestroom and the service was excellent.  We will definitely be back.

Vida Perez Hinesville, GA

Sales was excellent, explain, and lived up to what was described. Overall experience was very pleasing. The delivery people came on time and were very courteous, businesslike, and set everything up in a timely manner. We will definitely be back at Sit and Sleep on Abercorn.

Robert Sigler Savannah, GA

As recent newlyweds faced with a coil-spring mattress that was at least eight years old, we went to Sit & Sleep searching for something less squeaky and more comfortable. Craig greeted us when we came in the store and, since neither of us have ever bought a mattress before, he walked us through the different kinds of mattresses and their pros and cons of each.

His straightforward knowledge and expertise, as well as his willingness to work with our budget (and awesome military discounts), put us at ease in making our decision, and his willingness to let us be and test the mattresses in peace made the experience fun. We ended up getting a memory foam mattress (Visco Heir, queen-sized) that was delivered the next day precisely in the delivery window, and we are absolutely loving it. We’ll definitely recommend Sit & Sleep to anyone we meet looking for great mattresses, great deals, and great service.

Thanks so much again!

Johanna and Matthew Savannah, GA

 

Mary, The sales people at Sit and Sleep were so nice I WANTED to buy from them so I returned and they met my price! When the delivery men arrived they were so pleasant and helpful that I said, “How come everyone connected with your store is so nice?” and they just smiled.

Thanks for the great service,

Norma Curren Hilton Head, SC

 

Dear Sit and Sleep Mattress,

My wife and I struggled for years sleeping on a Sleep Number Bed. First because we paid so much for it, and second because of the slick marketing TV commercials, showing all the back-suffering people who claimed to get the best sleep they’d ever had. Well no offense, but we found those claims to be somewhat questionable. Then we found Sit and Sleep Mattress in the Best Buy Plaza in Bluffton.

First off, they were extremely professional. Then we tried their new line of Simmons Comfor Pedic Air Cool Sleep System. They were very low key in their sales approach, and without even pushing the particular (and we might add most comfortable bed we’ve ever owned), we sprang for the more expensive Nuflex Foundation, which allows the bed’s head and feet to go up and down as well as vibrate. And, we’ve each got our own remote, making getting to sleep or watching TV as comfortable as a five-star hotel bed.

Don’t be suckered into a gimmicky bed. Go try the Simmons Comfor Pedic Air Cool Sleep System. Your be glad you did…honestly!

Sincerely, Glenn & Phyllis Brodie Bluffton, SC

 

Mike was very helpful and patient while I considered the various choices and, when I finally made a decision, the delivery was made promptly and courteously.

Thanks,

Allen Berger Rincon, GA

 

I recently purchased a figi mattress from Mike at your Eisenhower location and found his service and knowledge to be very good. Retail stores need more people like him.

Thanks,

Ryan West Savannah, GA

 

Recently we acquired two full size mattresses from Sit & Sleep in Savannah Georgia for my boys’ bunk beds. Craig was extremely knowledgable of the different mattresses you carry and helped me pick something that was in my budget to spend. My sons love the mattresses and they enjoyed the friendly atmosphere at your store. Later on I will be purchasing a queen mattress to replace mine. There is no doubt I will be visiting the store and Craig to help me with that purchase.

Thanks,

Sam Odom Savannah, GA

 

Ryan, Some time ago I was shopping for a new mattress and decided to come into your store. Before arriving at “Sit and Sleep” i was shopping at a few other mattress stores in the Savannah area. Although some seemed to have similar selections, the help there seemed to be far from helpful in aiding my decision on what would provide me the best comfort with the best value. No other place seemed to know anymore than what could be read from a brochure. After arriving at your store and having almost an hour long conversation with you, I could honestly say that I left the most satisfied with my purchase. You would think that you have slept on every mattress in that store before putting it out to sell, and I wouldn’t put it past you that you have. I wanted to extend my thanks and I plan on coming to you soon for a new bedroom suite to go with my spring air mattress :).

Thanks again,

Kevin Savannah, GA

 

I don’t know where to begin. I want to thank you for your amazing service as well as the great products you sell. Who would have imagined that, after spending about $2,500 on a queen bed and the most amazing Simmons memory foam and gel mattress set less than a year ago, I would be thanking you for your help for selling me the newer king size model of the same mattress and a king bed. Now not only do I have the best night sleep I have ever had, but my guests don’t want to leave. (Well that might not be a good thing. But I guess it all depends on the guest.)On top of the quality of the products you sold me, your service and knowledge of the products you sell is in the top tier. I think every salesmen should strive to be as good as you are at your job. Honestly, the fact that when my bed arrived in your warehouse, that you inspected it for quality, determined that is wasn’t up to par, and immediately notified me of the situation and of exactly how you were rectifying it, that says a lot about you. Now I don’t think I will need a bed anytime in the near future, but rest assured I will be recommending Sit and Sleep Mattress, and you in particular to all my friends.Thanks again,

Lee Sellinger Savannah, GA

 

I had one hour to purchase mattresses for my son & his roommates at SCAD before I flew home to Mexico City. Wendy helped me make an informed decision and most of all stayed in my budget. They loved them. Thank you for all your help.

B. Williams Mexico City

 

Wendy, thank you for all your help. Got a fabulous mattress and a whole new Bedroom Suite of furniture. You made it easy and fun.

P.S. Sit & Sleep delivery man did a GREAT job.

Marty Stinger Savannah, GA

 

Great customer service! A client purchased three mattresses at the end of the day. They were sleeping on them the next night.

Ron Melander Realtor Savannah

 

After back surgery I went to Sit & Sleep on Eisenhower Dive. Wendy, the store manager, put me on the foam mattress with an adjustable lift system. She knew exactly what I needed.

G. Smith Willmington Island

 

Dear Ryan, I recently visited your store looking to make my first ever mattress purchase. Everything I had slept on prior had been a hand-me-down and I was highly unfamiliar with any of the features and materials of a new mattress. The depth of knowledge you have and your ability to articulate that to me for the products you carry was outstanding. You have definitely earned yourself a lifelong customer.

Thanks again,

Alan Stevenson Savannah

 

My husband and I had a wonderful experience with our purchase of a mattress set from Sit and Sleep two years ago. Craig was so helpful and knowledgeable in guiding us to make a perfect choice for us. Since then, I have returned to Sit and Sleep, specifically dealing with Craig who has become a trusted friend. I have purchased a platform bed and mattress set (for a new bedroom addition), and mattresses for each of my growing grandchildren. Each time I knew I was getting great quality at a great price with the assurance that my satisfaction was completely guaranteed! We went to several stores before deciding that Sit and Sleep was the one and only place for our family!

Frances R. Conner Savannah

 

I just wanted to drop you a note to thank you for not only the incredible products but the amazing customer service I received from Sit & Sleep Mattress. When I originally came in, you were wonderful in helping me pick out new mattresses and box springs for my daughter and myself. Being a single mom of 4 budget and quality for my money are huge considerations. You assisted in helping me with both. The sets we picked out are amazing and your delivery was faster than ever expected.Your delivery guys were extremely professional and courteous. They were on time and set both up quickly and assisted in removing the old set to alleviate something else a single mom doesn’t need to deal with. Well, I also had a manufacturing issue with one of my sets and I came into your store and y’all had your guys to my house within 4 days to inspect the issue. They again were on time and extremely courteous. They inspected my set and replaced it on the spot! I was amazed! There was no hassle, nothing complicated and extremely fast.Customer Service is a lost art now a days and it seems everyone is more concerned about the bottom dollar and money. Not y’all…. Your professionalism and genuine care for not only my budget but the comfort of my family and ease of arrangements have made me a lifetime customer. Replacing mattresses and box springs isn’t a yearly thing with the high quality products you carry, but as I replace the remaining sets, I’m going nowhere else but to Sit n Sleep. Thank You again for wonderful products but for genuinely caring about your customers! I have and will sing your praises to everyone who is looking! Thanks to you, we are sleeping soundly and I was able to stay within my budget and get high quality products and amazing service.

Alicia Porter Savannah

I am in love with the bed! It is absolutely amazing! Thank you for your superb customer service and follow up calls to see how we were enjoying the bed. We appreciate your patience and generosity as we completed this first bed buying experience! We will be sure to tell our friends to visit you when they are in the market for a new bed. The delivery and set up was timely and effortless. The Delivery men were courteous and and were careful not to drag mud through the house or damage the walls while bringing in the items. All around great experience!Thanks Again!Shameka & Darren Savannah

My Beautyrest Maggie Classic purchased at Sit & Sleep from that wonderful gentleman Craig and delivered by his superb crew ON TIME… has been a great joy… the delivery men even took my three pit bulls for a walk when they saw that it was necessary!

Clive M Mason Savannah

I want to thank Sit and Sleep for the wonderful service and great rest that I’m now getting since I received my Tempurpedic Cloud bed. I had a hip replacement and then a revision on the same hip a year or so later. Sleeping was not easy for me. Now I sleep like a baby. ( OK a older baby) Craig was a great salesman and gave me all the information needed to make the right choice.

Thanks again,

Vickie Jackson Savannah

I am writing to thank you for the impeccable service received during my recent mattress shopping experience. This was my first purchase from a “real” mattress store. The time and attention you devoted put me totally at ease. You demonstrated your knowledge of the products you carry without pressuring me toward any particular choice. The result is nothing short of amazing. I opted for the Simmons ComforPedic queen set and have been just as impressed with the product as I am with your service.I have slept on the mattress for two nights and have awakened each morning without the usual pains I felt after sleeping on my old mattress. I suffer from back and neck pain and most recently, sciatica. Laying in my old bed and getting out of it had become equally miserable. The new mattress has proven to me how important a good nights sleep on a supportive mattress can be. I also want to thank you for having the mattress set delivered and following up with a phone call to make sure everything went smoothly.This level of service has become the exception rather than the rule. I am grateful to have found Sit & Sleep. Rest assured that I have and will continue to recommend you to all my friends and family.

Sincerely,

Chuck Hendrix Savannah

After sleeping on high-end inner-spring mattresses for the last 20-plus years I decided it was time to give the Comforpedic mattress a try. After sampling a number of mattresses at Sit & Sleep, all of which were a dramatic improvement upon my Simmons Beauty-Rest, I chose the SBR Comforpedic Indigo Point, king size.

I am extremely pleased with the SBR Comforpedic Indigo Point: from the first night’s sleep more than a month ago, I have slept longer, more soundly, and more comfortably than I have since childhood. I would recommend this mattress to anyone without hesitation!

Moreover, Craig and his staff were exceptional, from shopping to purchase to delivery to follow up to ensure that I was more than happy with the mattress – magnificent! Craig took the time to share information about all of the mattresses, about his personal experience, and was most concerned with my satisfaction with the mattresses versus making “a sale”. The mattress was not only delivered when promised, but the mattress arrived early. The gentlemen who delivered the mattress, John and his co-worker, were marvelously professional – carrying in the new mattress and carrying out the old mattress and being attentive to cleanliness and the home when entering and departing.

In sum, the entire process provided me with a product that I enjoy, for a price much cheaper than I expected to pay, and with phenomenal and personal service on the front and back end of the sale. When I am in need of another mattress, I will be purchasing it from Craig and I will recommend Craig to anyone I know searching for or considering a new mattress.

Anthony Scaturro Wilmington Island

My husband and I had been shopping for a mattress for quite a while when we visited the Sit and Sleep Store on Eisenhower Drive. Bonny and her sales staff listened to our concerns and were most knowledgeable about the product lines they sell. They were helpful, courteous, and patient in helping us select a mattress that was peerfect for us, a TempurPedic Allura. They exemplify customer service and satisfaction in a retail store.

Libby and Billy Evans Savannah, Georgia

Dear Mr. Javo, Recently, we visited the Sit & Sleep store near Savannah Mall to shop for a new mattress for our home. We were greeted by Craig who showed us the various mattresses and gave us information on the ones in which we showed an interest. He made us feel welcome and was very patient while we finally decided on which mattress we wanted to purchase. In addition, he coordinated the delivery date to suit our schedule and we were very grateful for his effort to please in every way.

We would like to tell you that we are satisfied and so happy with our mattress and are looking forward to many years of restful sleep.

Mr. Dorse is truly an asset to your organization and we appreciate him very much. Thank you.

Sincerely,

Jane and Doyle Brewer Savannah, Georgia